Contra Costa College is a public community college serving the diverse communities of West Contra Costa County and all others seeking a quality education. The College fosters transformational educational experiences and responsive services that ensure effective student learning and institutional effectiveness by committing its resources using equitable, inclusive and integrated decision-making processes. Contra Costa College offers associate degrees, certificates, transfer preparation, lifelong learning, and career educational opportunities aimed at helping students achieve their economic and educational goals, as well as courses designed to support lifelong learning.


Contra Costa College strives to provide a high-quality education that transforms student lives in an atmosphere that celebrates academic achievement, diversity, community, and innovation.


Contra Costa College’s commitment to its mission derives strength and guidance from institutional values. As a community of educators, the college values: 

  • GROWTH to help students learn and to improve the economic and social vitality of communities through education;
  • INCLUSION of diverse opinions, ideas, peoples, and traditions;
  • FREEDOM to pursue and fulfill educational goals in an environment that is safe and respectful for all students, all faculty, all classified professionals, and all managers alike; and
  • INTEGRITY in all facets of our college interactions and operations.

Institutional Student Learning Outcomes – Support an environment that encourages and enables the members of our community to gain: 

  • Critical thinking skills and abilities, including evaluating, analyzing, and applying information.
  • Communication skills using verbal, auditory, written, numerical, and visual forms.
  • Awareness of themselves, their community, and the world around them, leading to personal responsibility, ethics, and civic engagement.

Institutional Goals

Topic Area 1. Institutional Capacity and College Community Cohesion

Goal 1.1. Strengthen connection and representation of the college community in decision- making process and participatory governance.

Action Area 1.1.1. Update decision-making process and participatory governance structure

Action Area 1.1.2. Develop a centralized, easily accessible location illustrating the decision-making process and participatory governance structure

Action Area 1.1.3. Ensure that participatory governance records are easy to access and reference

Action Area 1.1.4.   Ensure regular training for all employees on decision-making and participatory governance processes

Action Area 1.1.5.   Foster a culture in which participatory governance involvement is encouraged and admired

Goal 1.2. Steward College Resources in alignment with the Strategic Plan utilizing a clear, transparent, data-based decision-making processes for the College Budget.

Action Area 1.2.1. Develop and implement a comprehensive process to holistically evaluate the program review process

Action Area 1.2.2. Conduct a comprehensive review of programs and services, resulting in a prioritization that is widely communicated

Action Area 1.2.3. Develop a comprehensive and transparent budget setting and projecting process aligned with the Strategic Plan

Action Area 1.2.4. Develop strategies to increase external funding sources

Action Area 1.2.5. Understand the impacts of the Student-Centered Funding Formula at CCC, and respond accordingly

Goal 1.3. Develop a Strategic Enrollment Management (SEM) Strategy.

Action Area 1.3.1. Actively manage and track enrollment

Action Area 1.3.2. Institute a SEM committee within the participatory governance structure

Action Area 1.3.3. Develop trainings to assure shared understanding of the comprehensive definition of SEM, which includes efforts to identify, recruit, enroll, retain, and graduate students in alignment with our mission and strategic goals while maintaining fiscal sustainability

Action Area 1.3.4. Develop a strong recruitment and retention program

Action Area 1.3.5.   Develop a course schedule that meets our diverse student needs

Action Area 1.3.6. Strengthen the Marketing program

Action Area 1.3.7.   Redevelop and strengthen the integrated support structure required to improve student retention, progress to degree, and graduation

Goal 1.4. Increase faculty, staff, and student morale, and build a strong sense of community cohesion so that the CCC community works well together

Action Area 1.4.1.   Clarify expectations for each role on campus, and the connection between daily work and the mission of the college

Action Area 1.4.2. Recognize and support colleagues on campus

Action Area 1.4.3. Embrace cultural humility and equity to create safety, collaboration, and wellness spaces

Action Area 1.4.4.   Ensure that students are pro-actively included in assessment and development of our campus culture so that it is student-centered

Action Area 1.4.5. Develop, implement, and assess a program of activities and events that bring college constituents together, developing and growing community within and across communities, as well as within and across administrative boundaries

Action Area 1.4.6. Identify and employ strategies towards having the demographics of the employee base mirror that of the students

Action Area 1.4.7. Work to support holistic health amongst CCC students, faculty, and staff

Goal 1.5. Provide a campus that furthers and celebrates learning and the rich culture of our community

Action Area 1.5.1. Display (or install or provide) art on campus to celebrate diversity

Action Area 1.5.2. Provide inclusive spaces for students to celebrate and be supported in their uniqueness

Action Area 1.5.3. Develop professional development opportunities that support the college in implementing culturally relevant practices across all work

Topic Area 2.  Academics and Student Support

Goal 2.1.    Implement Guided Pathways in order to ensure student-focused academic programs

Action Area 2.1.1.  Map Pathways to Student End Goals

Action Area 2.1.2.  Ensure students make informed decisions when choosing a pathway through the development of an educational plan

Action Area 2.1.3.  Provide intentional and strategic student focused pathways supports that are responsive to student needs

Action Area 2.1.4.  Provide comprehensive pathway data to ensure learning and student goal attainment

Action Area 2.1.5.  Provide faculty and staff with training and support as the College transitions to a Guided Pathways model

Goal 2.2.     Ensure that program review is strongly beneficial to each program by tying program review more explicitly to the everyday work of the college

Action Area 2.2.1.  Research the best data-gathering practices for Community College Program Review and engage in program-level data-review each semester

Action Area 2.2.2.  Develop a data-based program review process, with benchmarking for each program, that allows an annual high-level assessment of progress toward goals for all programs

Action Area 2.2.3.  Ensure that the program review process is inclusive of adjunct faculty, support staff, etc., and ensure that results are shared widely

Action Area 2.2.4.  Establish clear actions and review strategies for programs that are performing below established standards

Action Area 2.2.5.  Gather quantitative and qualitative data to help us understand student needs and the elements that lead to program success

Goal 2.3.    Improve the effectiveness of campus‐wide instructional and student support

Action Area 2.3.1.  Tie student support programs directly to classroom programs

Action Area 2.3.2.  Embed information on student support services in all student orientation activities and Canvas shells.

Action Area 2.3.3.  Develop an online advisory tool to help students explore careers and understand which support programs might benefit them, as well as how to access them

Goal 2.4.     Increase institutional efficiency of student support through technology, communication and professional development

Action Area 2.4.1.  Ensure all programs consistently have adequate technological tools to execute efficient and effective work, and that users are trained in the use of the tools

Action Area 2.4.2.  Develop a case management system to monitor individual student needs and success

Action Area 2.4.3.  Develop a central database for student support programs that describes the services and how to access them to facilitate faculty connecting students with the appropriate services

Action Area 2.4.4.  Collaborate with the District, sister colleges and the broader community to improve overall operations

Action Area 2.4.5.  Advance programs towards success by ensuring faculty and staff receive professional development targeted to the needs of their students and subjects

Topic Area 3. Student Success

Goal 3.1.    Increase the number of community members who see Contra Costa College as their top choice for higher education

Action Area 3.1.1.  Develop program offerings that respond to student populations with diverse educational goals such as re-entry, early-college, non-credit, life-long learners, skills-builders, adult learners, and degree and transfer seeking students.

Action Area 3.1.2.  Assure that students that apply also enroll

Action Area 3.1.3.  Build strategies to support students with financial needs

Action Area 3.1.4.  Build support for first-time college students and for groups that are disproportionately impacted

Action Area 3.1.5.  Create a sense of belonging and pride in our cultural diversity within the community on campus

Action Area 3.1.6.  Develop an equity focused outreach and marketing strategy

Goal 3.2.    Increase the number of students annually who complete their educational and career goals in a timely way

Action Area 3.2.1.  Assure that student services, instructional support and curriculum respond to the changing needs of students with diverse educational goals such as re-entry, early-college, non-credit, life-long learners, skills-builders, adult learners, and degree and transfer seeking students

Action Area 3.2.2.  Develop strategies to increase the number of students annually who achieve living wage jobs or advance in their careers

Action Area 3.2.3.  Build a culture of collaboration and integration between Student Services and Instruction to increase impact

Action Area 3.2.4.  Utilize GPs and SEM Strategies to support student goals

Goal 3.3.    Improve the educational experience for students with particular emphasis on activities proven to support completion goals

Action Area 3.3.1.  Support and celebrate the continuous improvement of equity minded teaching practices

Action Area 3.3.2.  Support and celebrate the continuous improvement of multicultural and equity-minded pedagogy

Action Area 3.3.3.  Encourage and expand mentoring and career development practices

Action Area 3.3.4.  Encourage students to meet with counseling faculty to develop and follow a comprehensive Educational Plan

Action Area 3.3.5.  Encourage students to take the appropriate unit load for their life circumstances, and provide direct student support to enable them to participate more fully in their education, reduce their time to completion and achieve success

Action Area 3.3.6.  Support strategies for students to complete math and English their first year

Action Area 3.3.7.  Utilize milestone data to analyze effectiveness of our strategies including Unit Load, Units Toward Degree, Course Success, Retention, and Persistence

Goal 3.4.    Respond equitably to the unique needs of our diverse students in order to provide the support they need to achieve their full academic and career potential

Action Area 3.4.1.  Embed wrap-around supports in Learning Communities

Action Area 3.4.2.  Engage in proactive, inclusive and culturally-relevant student support and case management

Action Area 3.4.3.  Promote direct student support for students’ basic needs

Action Area 3.4.4.  Promote instructional support

Action Area 3.4.5.  Promote career readiness experiences

Action Area 3.4.6.  Promote Safe Zone, Dreamers Alliance, and other special population support programs