Comet CARE Team
Contact Us
Welcome Center
Student Services Center
SSC Room 111
welcome@contracosta.edu
510.215.4110
Hours:
M T W Th: 9:00a.m. – 5:00p.m.
F: 9:00a.m. – 1:00p.m.
F: Remote through 5:00p.m.
Supporting Student Well-Being, Safety, and Success
The CARE Team at Contra Costa College provides a centralized, proactive approach to identifying and supporting students who may be experiencing challenges. Through collaboration and care, we connect students to resources that promote well-being, belonging, and academic success.
Please submit a CARE request for a student if you are:
Concerned for
their wellbeing
(nonemergency)
Observing
distressed
behavior
Noticing a change in a student’s typical behavior or engagement
This form is intended for faculty, staff, and community members to refer students who may benefit from additional support.
Distressed behavior refers to actions or changes that are outside of a student’s typical baseline and may indicate emotional or personal challenges. These behaviors may not be disruptive but can signal that a student needs support.
Examples may include:
- Appearing unusually nervous, anxious, or overwhelmed
- Persistent sadness, crying, or signs of depression
- Difficulty concentrating or staying engaged
- Withdrawal from class or activities
- Appearing disoriented, “spaced out,” or unusually fatigued
- Noticeable changes in appearance (e.g., disheveled or unkempt)
CARE referrals are received and reviewed by the HSI Social Justice Grant Director. Information may be shared with CARE Team members on a need-to-know basis to ensure the student is connected to appropriate services and resources.
All information is handled with care and respect for student privacy.
Submit a CARE referral when you notice changes in a student’s behavior, well-being, or circumstances that raise concern and may be impacting their ability to succeed. You do not need to be certain or have proof. If something feels concerning, it is appropriate to submit a CARE referral.
You should submit a referral if a student is:
- Showing signs of emotional distress (anxiety, sadness, withdrawal)
- Experiencing ongoing academic struggles tied to personal challenges
- Sharing concerns about housing, food, finances, or basic needs
- Exhibiting changes in behavior, attendance, or engagement
- Appearing unwell or struggling with a medical issue
- In a non-urgent situation where additional support or follow-up could help
When in doubt, it is okay to submit a referral—the CARE Team will assess and determine next steps.
SA CARE referral may not be appropriate if:
- If there is immediate danger or risk of harm
- Call 911 or Campus Police immediately
- The concern is solely related to routine academic performance (e.g., grades only, no additional concerns)
- The issue can be resolved through direct communication or standard classroom processes
- You are seeking immediate disciplinary action (refer to Student Conduct processes instead)
Not Sure What to Do?
If you are unsure whether to submit a referral, you are encouraged to proceed. The CARE Team will review the information and route it appropriately. Have a concern? We’re here to help.
Submit a CARE Referral