Direct Loan Instructions

1st Time Direct Loan Borrowers: Complete the (3) items below.

1)    Direct Loan Online Entrance Exam at
2)    Electronic Master Promissory Note at
3)    Complete the attached Direct Loan Request (available after loan pre-screening at The Office of Financial Assistance front counter) and turn the completed request in at the Office of Financial Assistance front counter.

Continuing Direct Loan Borrowers:

1)    Complete the Direct Loan Request (available after loan pre-screening at The Office of Financial Assistance front counter)   and turn the completed request form in at the Office of Financial Assistance front counter.

Need Online Help? Visit the Financial Aid Lab. Log-on
to and “click” Financial Aid for dates and times the lab will be open.

Direct Loan Disbursement Calendar

Summer 2016

Documentation Deadline Award Calculation Date Check Mail Date












Single Term Loans may be disbursed in (2) separate payments.

*You must have BOTH the Entrance Counseling and MPN done by the Documentation Deadline in order to receive your loan payment on the corresponding Check Mail Date.

Documentation Deadline for Loan Request Forms to be turned into the Financial Aid front counter is (Summer 2016) Tuesday, July 5th, 2016 (by 4:30pm).

Online processes must be completed by midnight, Tuesday, July 5th, 2016.

A Loan Request that is missing Entrance Counseling and/or MPN is considered incomplete and will not be processed passed the final Documentation Deadline.

*No Exceptions!

***Please be advised that due to the increased volume in applicants there may be a delay in processing and in the delivery of funds by the dates advertised. ***

Direct Loan Program

This web site provides more information about the Direct Loan Program-Direct Loan Web Site:

Borrower Services at the Direct Loan Servicing Center:

(TTY 1-800-848-0983)
Direct Loan Servicing Online:
Visit the web site or call to get your loan account information, obtain a deferment or forbearance application, learn about different payment options, set up automatic payments, and much more

For information on Direct Consolidation Loans -Direct Loan Consolidation Center:

(TTY 1-800-557-7395)
Direct Loan Consolidation Web Site:
Visit the web site or call to get more information about Direct consolidation Loans and for an online application

Federal Family Education Loan Program (FFELP-Stafford Loan)

If you have previously taken out a FFELP Stafford Loan from our institution and would like to find information about your loan account, repayment options and much more, please use the same contact information listed above under the Direct Loan Program. All FFELP Stafford loans have been converted to Direct Loans and sold to the Department of Education.

Direct Loan Exit Counseling

If you have taken out a Direct Loan and plan to graduate May of the current academic year or have already graduated from Contra Costa College, you are required to complete the Online Direct Loan Exit Counseling. During your exit counseling, you will be provided with information on the different repayment plans, deferment and forbearance options and much more!

Please see the Office of Financial Assistance for more information.