How to Use Web Advisor


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How to Use Web Advisor

What is the difference between the InSite portal and the college websites?

The InSite portal is a gateway to all things online in the Contra Costa Community College District: college websites, registering for classes, events, campus directories, etc. While most of this information was previously available, the InSite portal makes it easier and faster to find what you need.

How do I login on the InSite portal?

Click on the link on any of the websites. If you have previously used WebAdvisor, type in your Username and Password and click on the Log-in button. The InSite portal utilizes the same username and password as WebAdvisor. WebAdvisor is also available through the portal.

If you have never used WebAdvisor click here for assistance on your user ID.

For assistance with your password click here.

Can I access my college’s website through the portal?

Yes. In the upper right hand corner of the portal page should be your college’s logo. Clicking on any of the links in that web part will take you to the colleges sites. Additionally at the bottom of every web page is a link to all the colleges in the district.

When I login to the portal I see the wrong college logo or I don’t see a logo?

New portal users may not immedately see their college specific information. That will appear within 24 hours of logging into the portal. If you see the incorrect collge logo displayed in the portal you will need to contact your admissions and records department (see bottom of page) to have your primary location changed.

What browser works best with the InSite portal?

The portal is best viewed using Firefox 3 or higher, Safari 3 or higher, Internet Explorer 7.x or higher, with Java enabled, and a resolution of 800×600 or greater.

I wanted to view a PDF file, but I got an error message, what do I do?

Some documents have been created as PDF, which require Adobe Acrobat Reader. You can get the free reader at http://get.adobe.com/reader.

I want to change my password.

Click here to go to the Account Services page in the InSite portal. You can change your password there. You will need to login to the portal.

I forgot my username. How can I find out what it is?

Click here for assistance with your username.

I need assistance and the online services haven’t helped. How can I get more help?

Please send an email to the following: it-help@4cd.edu

For assistance with admissions and records questions such as your application, grades, transcript, registration, account fees, etc., please call your Admissions and Records office:

Contra Costa College – (510) 235-7800 ext. 7500
Diablo Valley College – (925) 685-1310
Los Medanos College – (925) 439-2181 ext. 7500

If you need further assistance please call the Help Desk:

(925) 229-6888