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Medical Assisting
and Office Technician

Chairperson: Julie Shieh-Cook
Office: LA-16,
telephone: 510-235-7800, ext. 4415

Department Email
 

Some possible careers: Medical secretary, hospital admitting clerk, medical record clerk, pharmacy helper, occupational therapy aide, physical therapy aide, medical office manager.

General Information

Contra Costa College offers a 2 year, 4 semester program normally beginning every Fall leading to a Certificate of Achievement in Medical Assisting and Office Technician (39 units) or an Associate of Science (A.S.) degree with a major in Medical Assisting and Office Technician (66 units).  The program may be started in the Spring, but may then take longer than 2 years.  The A.S. degree program is composed of Medical Assisting, Health and Human Services, and General Education curriculum.  Clinical and administrative work experience is provided in cooperating hospitals and agencies within the area.  The medical assisting courses are transferable to the 4-year state colleges and universities as electives.  A grade of “C” or better in each required course is necessary to progress in the program.
 

CAREER OPPORTUNITIES

The Medical Assistant plays a key role in our nation’s health care system.  The Administrative Medical Assistant is responsible for office management in medical practices and the Clinical Assistant performs clinical duties in a variety of settings such as:  hospitals, clinics, doctors’ offices, and other allied health care facilities. 

The Medical Assistant and Office Technician is an interesting, rewarding, prestigious and responsible career.  This paramedical field is one of the fastest growing career areas in the nation and will continue to be so well into the year 2010.

 

QUALIFICATIONS FOR ADMISSION

1.     Be a graduate from an accredited high school or have passed the GED or California High School Proficiency Exam (CHSPE)

2.     Be in good physical and mental health

The HHS Department strongly recommends that students complete the following courses prior to entry into the program: ENGL 001A, or ESL Level 4 and one of the following: BOT 210A, BOT 221, or CIS 110

ADMINISTRATIVE  CLINICAL
-Medical Office Practice -Measurements:  Vital Signs, Height, Weight
-Professional growth and Personal Management -Health History and Physical Exam
-Communicating with Patients and Families -Preparing Patients for Examinations
-Coordination and Supervision of Office Staff -Infection Control
-Managing the Medical Office Environment -Surgical Asepsis and Minor Surgery           
-Patient Education -Specimen Collection / Laboratory Procedures
-Telephone Communication -Assisting with Medications
-Letter and Mail Handling -Procedures for the Ear and Eye
-Business Machines -Triage
-Medical Office Computers -Urinalysis and Hematology           
-Medical Office Reception -Allergy Tests and Intradermal Skin Tests
-Preparing and Maintaining the Patient Record -Physical Therapy
-Office and Records Organization -Electrocardiography
-Law and Ethics -Common Emergencies and First Aid           
-Billing and Collections and Basic Bookkeeping -Medical Terminology:  Basic and Advanced
-Insurance Processing and Coding -Diagnostic Tests, X-rays and Procedures
 

COURSE REQUIREMENTS

The following lists the courses required (with a grade of “C” or better) for the Certificate of Achievement in Medical Assisting and Office Technician and the sequence to complete the program in two years.  The A.S. degree in Medical Assisting and Office Technician requires additional General Education courses.  General Education requirements for the A.S. degree should be verified with a counselor in the CCC counseling department.

 
1st Semester:             Units Prerequisites
HHS 114:  Introduction to Health Professions 1  None
HHS 115:  Personal Development in Life and Work 3  None
MEDIC 120:  Introduction to MA&OT 4  None
MEDIC 150:  Medical Terminology 3  None
BOT 210A:  Keyboard Skills 2  None
 
2nd Semester    

HHS 212:  Cultural Aspects of Health Care

3  None
MEDIC 213:  Medical Office and Clinical Procedures 3  None
MEDIC 121:  Orientation to MA&OT 4 MEDIC 120
MEDIC 151:  Medical Terminology II 3 MEDIC 150
     

3rd Semester

   
MEDIC 215:  Clinical Experience      5 MEDIC 121           
    MEDIC 151           
    MEDIC 213            
    HHS 114
    HHS 115
    HHS 212
    BOT 210A
     

4TH Semester

   
MEDIC 216:  Advanced Clinical Experience 5 MEDIC 210
    MEDIC 215
 
ADDRESS ALL QUESTIONS AND COMMUNICATIONS TO:
Health and Human Services Dept.
    2600 Mission Bell Drive
    San Pablo, CA  94806
 
DEPARTMENT CHAIR :
Julie Shieh-Cook 
TELEPHONE:
510) 235-7800, ext. 4415
               E-MAIL:
jshieh@contracosta.edu