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SUPPORT SERVICES
On this page:
Academic Senate |
Bookstore |
Business Cards |
CRC |
College Skills Center |
College Publications |
Copyright |
Division Services |
Disabled Student Services
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Email |
EOPS |
FAX Machine |
Flyers and Signs |
Food Services |
Internet Log-In |
Keys |
Library |
Mail Service |
Media Services |
Medical Services |
Office |
Parking Permits |
Police Services |
Production Lab |
Staff Lounges |
Timecards
Campus
Services
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Academic
Senate
The Academic Senate
is the formal voice of faculty in campus governance, and represents the
faculty in regard to curriculum and other professional concerns. All
members of the faculty, full and part-time, are members of the Academic
Senate and are welcome to serve on the Senate Council, its standing and
hoc committees, and attend meetings. Information on upcoming meeting
times, agenda items, and/or minutes of the Senate and its committees are
available from the Senate Office and on the Senate website.
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Bookstore
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Hours: |
Monday - Tuesday |
8am -
7:30pm |
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Wednesday - Friday |
8am -
3:45pm |
| Location: |
Student Activities (SA) Building |
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Phone: |
510-
235-7800 x4359 |
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Online: |
http://www.contracostabooks.com/ |
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Buildings & Grounds Department:
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Location: |
Receiving (R) Building |
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Phone: |
510-235-7800 x4235 or 4258 |
Call for assistance with:
• Heating/air conditioning, room ventilation •
Electrical & Plumbing • Gas/Water/Toilet leaks • Parking
lots & walkways • Outside lights
• Outside Garbage by Bus
Stop, Football Field • Changing fluorescent light
ballasts • Roofs, walls, paint and carpet repairs • Disposal
of hazardous chemicals • Broken sprinkler heads • Clock
installation and repair • Locks, doors, windows • Signs on
campus
• Furniture repair or removal •Assemble
furniture • Set-up for meetings, conferences, & events •
Add pencil sharpeners • Replace soap, paper & seat cover
dispensers • Locks and Keys for office furniture
For emergency situations after hours
(including power failure, fire alarms, flooding, ruptured water lines,
etc.), contact Police services immediately at 510-235-7800 x 4207 or 4333
(emergency number). The police will contact the appropriate personnel.
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College Publications:
E-mail: The Public Information Office publishes a community
newsletter, “E(ducation)-Mail” at the beginning of each semester
containing highlights from the previous semester, general college
news, information about programs, the college Foundation, and a calendar
of events for the coming semester. It is mailed to all households in the
college’s service area. Copies are distributed to all staff.
The Advocate: CCC’s award-winning newspaper is published
every Wednesday during the fall and spring terms (with exceptions during
short weeks). It is available for free at various spots on campus, or
may be picked up in The Advocate office in AA-215.
College Catalog: The college catalog is published every
year; it should be available by May 1. A copy is sent to each
staff member. All employees are encouraged to become familiar with
the catalog, as it contains a wealth of information about college
policies, procedures and services, as well as information about courses
and program requirements. New students who complete the matriculation
process are given a copy of the catalog at their advising appointment;
others may purchase a copy from the Bookstore.
College Schedule: The college
schedule is published twice a year (Spring and Summer/Fall) and should be
available by mid Nov. for spring and mid April for Summer/Fall. A copy is sent to each staff
member for reference. Most residents of the greater Contra Costa College
area receive a copy in the mail.
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Custodial Services:
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Location: |
Custodial Modular (Lot 9) |
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Phone: |
510-
235-7800 x4470 or 4452 |
Call for assistance with:
• Changing light bulbs (inside buildings)
• Unstopping
toilets, replacing toilet seats/toilet paper • General office
cleaning • Issue cleaning supplies (call Business Services for emergencies
only) • Empty trash cans inside buildings • Clean up spills
and/or other hazards inside buildings only
(If you cannot reach a custodian at night, contact the evening
supervisor at x4230.) • Football stadium and baseball
diamond restrooms
• Moving furniture or other heavy objects
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FAX Machine: The College's facsimile machine is located at the switchboard in the AA
Building. It may be used for college business. Fax cover sheets are
available at the switchboard. The FAX machine is locked at 4:30 p.m. when the switchboard operator
leaves for the day. If you need to use the machine after that time,
contact the evening administrator on duty or Police Services.
Fax
machines are also located in the CLASS Division Office and the Library.
If you use a college fax machine to send or receive
personal information, you will be charged $1 per page, which must be paid
to the cashier prior to using the fax machine.
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Food Services on Campus: The Culinary Arts program operates the
Three Seasons Café in the AA Building, Room 239. It is open to all
faculty, staff, students, and the public from 11:30 a.m. to 1:30 p.m.
Wednesday - Friday. Reservations are not required, but are advised. The
café usually opens about four weeks after the beginning of the term, and
closes the Friday before final exam week. The regular menu includes
gourmet entrees, soups, salads, and sandwiches.
The Three Seasons also operates
an Espresso Counter that serves coffee, tea, hot chocolate,
espresso drinks, soda, and fresh-baked pastries. It is open Wednesday
through Friday, 9:00 a.m. to 1:30 p.m. To-go ready-made lunches consisting
of gourmet soups, salads, and sandwiches are served from 11:30 a.m. to
1:30 p.m.
The College cafeteria, located in the Student Activities Building,
is scheduled to reopen with food services in Spring 2008.
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Media Design Department:
Request flyers and/or signs for college events from the Media
Design Department via department chair.
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Medical Services: There are no provisions for medical
services at the college. If an emergency occurs which requires medical
attention, call the campus police immediately at 235-7800, ext. 4207 or
4380.
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Parking Permits: Parking regulations
are enforced 24 hours a day, from 7 a.m. Monday through 5 p.m. Friday,
except holidays. They are not enforced over the weekend. Any vehicle
without a valid parking permit, or parked in an inappropriate area, may be
cited with a Municipal Court citation. Parking in restricted zones (such
as fire lanes) is prohibited at any time.
Every employee is
required to have a staff-parking permit on his or her vehicle. Permits may
be obtained from the Police Services Office, R Building, at no charge.
Only one permit will be issued free to each employee. Faculty and staff
must park only in the designated staff parking lots.
One-day parking
permits for guest speakers or others who have meetings or business on
campus may be obtained through the Police Services, or they may pay $2.00
(quarters only) for a daily permit to park in student lots. Ticket
machines are located in Lots 1, 7, 9 and 10.
Disabled persons
parking permits: Permits to park in a disabled persons parking space,
for a temporary disability, may be issued through the Police Services
Office with a referral from the Disabled Students Programs & Services
Office, H-19. Permanent permits must be obtained from the State Department
of Motor Vehicles. Unauthorized vehicles parked in spaces designated for
disabled persons face higher than normal fines.
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Police Services:
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Location: |
Receiving (R) Building |
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Phone: |
510-235-7800 x4207 |
Call for assistance with:
• Accidents & Injuries • Property
damage • Theft • Security Concerns • Door & Lock
changes • Key requests
• Lost & Found
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Reprographics
/ Production Lab
| Hours: |
Monday - Thursday |
7am - 4:30pm |
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Friday |
7am - 3:30pm |
| Location: |
Student Activities Building |
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Phone: |
510-
235-7800 x4222 |
Use the Production
Lab for:
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Class syllabi --
Allow one month lead time for reproduction. A completed, ready-to-print
syllabus may be submitted up to 3 months before a semester begins.
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College letterhead and envelopes
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College maps
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Course readers **
SEE copyright note
below
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Event invitations
and/or programs
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FYI flyers for course promotion
-- must be created in
accordance with College Procedure C3002.0.
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Informational
booklets
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NCR forms
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Personal copy jobs
-- Production Lab will accept personal jobs
as time permits. All requests must go through the Business Services
Supervisor (x4570) for approval and price quote.
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Quizzes, tests,
study guides, and other instructional materials
Use the Production Lab if need more than 25 copies (division copiers
are not designed to handle large volumes).
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All copies must
have at least 1/4-inch margin on each side, top, and bottom.
All production requests must have: a completed request form attached to the
master document. The form must include complete information, signature of
appropriate department chairperson, the department's billing code or GL
number, and a
specific date for completion of the job.
For costs and additional information and ordering details, see College
Procedure F6002.0.
Copyrighted materials: If there are any
questions about copyright, production of copies will be suspended until
the questions are resolved. Check with the Business Services Supervisor
regarding material that may be copyrighted. Note that the Fair Use
Guidelines for educational usage defines specific limits on the types,
amount and frequency of duplication. Refer to the District's
"Copyright Manual for Faculty and Staff."
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Staff Lounges: Several staff lounges are available on campus:
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AA building, 2nd floor (AA-209) has a sink, refrigerator, table &
chairs, and microwave oven, and a sofa.
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Humanities Building (H-15) has a
sofa, table & chairs, sink, refrigerator, microwave oven, men’s & women’s
restrooms.
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Library & Learning Resources
Center (mezzanine): The College Resource Center a sofa and reading chairs.
The Library's staff lounge is adjacent; it has a sink,
refrigerator, and microwave.
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The staff lounges are for staff relaxation. They
may not be used to meet with students. (For an office assignment, check
with your division office.)
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Division
Services
Your division office will help with the following:
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Business cards:
College business cards are available to faculty and staff who
work with vendors and meet with the public. College policy requires that
all faculty and staff use approved design. Request forms available through
division deans. Payment for cards will be by the department or division.
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Computers: Most faculty offices contain computers, although
everyone is not guaranteed one. If you do not have access to a
computer, please speak to your department chair or division dean. The CRC (Library mezzanine) provides computers (PC and Mac) during the daytime
hours; most of the campus computer labs also have open lab hours.
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E-mail:
Submit your personal email address to your division office and the
Senior Dean of Instruction so that they can communicate with you, sharing pertinent information about
the college and teaching related news.
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Internet Network Log-in & Password:
You will need an network log-in
and password in order to fully use the internet in the college's smart
classrooms using the installed computer. You may plug your own laptop into the
appropriate port and use the internet only. Fulltime staff use the same log-in
and password used for their desktop computer. If you need a log-in and
password, request them from your division office.
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Keys:
Make requests for keys through the division
dean. If approved, the manager will complete and sign the “Request for
Key” form in triplicate and submit the original directly to Campus
Police Services. The manager will keep one copy for his/her file and
send one to the person requesting the key.
 | Keys will be issues by Police
Services. The person receiving the key is required to sign for it.
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 | Keys must be returned when individuals terminate their employment,
at the
end of a semester of part-time employment, or if the need for the key
no longer exists. Return keys to Division Chair or Police Services.
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 | Restriction on key issuance: Only the area manager or division
chair is authorized to receive a master key. |
Keys for desks
and/or filing cabinets: Campus Police Services has collected a considerable
number of keys over the years, many of which may fit desk drawers and/or
filing cabinets. If you wish to have a key to lock desk drawers and filing cabinets, record the number
engraved on the lock and send a memo requesting the specific key number to the Director of
Business Services. If keys cannot be located, the college will
have them made.
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Mail
Service: The mailbox and mailing system
(and e-mail), are the principle means of communication at Contra Costa College. All full-time and part-time
faculty on campus are provided one mailbox. Instructors are strongly encouraged to check their mailboxes before
reporting to their classrooms. Please make every effort to respond to request for information promptly and accurately.
Mailboxes for full-time and part-time day faculty are located in the
appropriate division office.
Mailboxes for evening and Saturday
instructors are located in the Humanities Building, Room 42. Instructors
who teach both day and evening may have their mailboxes located in either
division office or H-42, but no faculty member should have more than one
mailbox.
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Office & Phone
Extension Assignment: All
part time employees will have a designated area for office work. The
department chair for your discipline will inform you of the location you
may occupy. You will likely be sharing with other part time faculty. Each area
will have a phone for local calls. You will find a phone directory in every division
office, and on the college website http://www.contracosta.edu/.
Please contact Tom Schlaich at x 4398
or x4480 for telephone system questions or help.
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Office
supplies: Order pens, pencils, notepads, etc. via department chair or division
office.
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Photocopier
Account: Obtain a photocopier account number for your department for
the division photocopier. Please note that each department has a limit on
the number of allowed photocopies on these machines. Tests and other
handouts should be sent to the
Reprographics Department.
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Scantron
machines: Most of the division offices have at least one scantron
machine for automatic test correction.
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Timecards,
Instructor of Record Verification Cards, and Absence Reporting: Submit
any timecards and verification cards to the division office; report all
absences to the division dean. See
Personnel Procedures for more information
about timecards; see
Introduction for more information about
absences and canceling class.
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Instructional Support Services
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College Resource Center (CRC):
The Staff
Development program maintains the CRC for the use of college employees.
It has dual-platform (PC and Macintosh) computers with Internet connection and a variety
of specialized software programs; a scanner; a printer; a typewriter; a
television and VCR; and comfortable reading chairs.
Under the guidance of
the Staff Development Coordinator and Committees, the Staff Development
program plans, promotes, and hosts
training workshops and other professional development activities for
faculty, staff and managers with the purpose of promoting personal,
professional and organizational growth. The majority of workshops are
held during Fall and Spring Flex weeks, but programs are held throughout
the academic year as well. The CRC's monthly calendar is available on the
Staff Development
website, in addition to staff development
forms, how-to directions, and online resource links.
College Skills
Center & Tutoring:
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Hours: |
Monday - Thursday |
8:30am -
6:45pm |
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Friday |
9am -
1:45pm |
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Saturday |
10am - 1:45pm |
| Location: |
Library & Learning Resources Center (LLRC), Room 116 |
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Phone: |
510- 235-7800 x4227 |
Offers
individualized instruction in reading and writing, including help with
course writing assignments as well as assistance with critical
reading, textbook comprehension, study skills, test-taking mastery,
spelling and vocabulary. Also provides access to computers for
instruction-related uses. Open to all students enrolled in English
courses and/or the Skills Center's free lab program. The College's
Tutoring and Supplemental Instruction Programs are located here, too.
Disabled
Student Programs & Services (DSPS):
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Location: |
Humanities (H) Building, Room 19
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Phone: |
510-235-7800 x7220 or 4313 |
Provides specialized assistance, resources, and adaptive technology &
equipment for students with learning disabilities, visual or hearing
impairments, and/or other physical disabilities. The Alternate Media
Specialist can provide large-print or recorded textbooks and handouts
for students. The DSPS Office will alert faculty regarding testing
accommodations and other possible needs for DSPS students in their
courses.
Extended Opportunity Programs
& Services (EOPS): 510-235-7800 x4356
Provides students with academic, career, and personal counseling,
priority registration, field trips to 4-year colleges, academic
intervention (Early Alert System), and more.
Library
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Hours: |
Fall & Spring (check
website for
summer hours & closed dates) |
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Monday - Thursday |
8am - 7:45pm |
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Friday |
8am -
1:45pm |
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Saturday |
10am - 1:45pm |
| Location: |
Library & Learning Resources
Center (LLRC) |
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Phone: |
510-
235-7800 x4318 (Circulation Desk) |
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510-235-7800 x 4450 (Reference Desk) |
| Online: |
http://www.contracosta.edu/library/ |
The
Library’s collections and services are designed to support the
coursework offered at the college. It has over 46,000 books, print periodicals,
online full-text databases, and over 4,000 non-print materials. A librarian is on duty
at the Reference Desk during open hours to assist patrons with the use
of the library resources.
Through the
Libary website, students,
faculty and staff have access to the online collection catalog (OPAC),
full-text periodical and specialized databases, subject guides to
the Internet, online versions of Library handouts and guides, a Virtual
Library Tour, library skills and Information Competency tutorials, and much more. The
Faculty Support pages of the
Library Web lists services to faculty, who to contact for specific
library services,
guides to creating effective library assignments, and a list of websites pertinent
to faculty needs and issues.
Library Skills Instruction:
The librarians can provide standard or subject- specific instruction on
research tools, including Internet resources. The standard Introduction
to Library Resources (ILR) is a 50-minute lecture/demonstration of basic
information resources in the CCC Library. The content and length of an
ILR can also be tailored to meet an instructor’s specific needs. The
librarians can provide written materials and/or a follow-up library
assignment that will give students practice in using the resources
discussed. Call or stop by the Reference Desk to schedule an ILR. Please
allow 1 week prep time when scheduling.
Reserves:
Instructors may place library or personal copies of printed materials on
reserve for 2-hour use in the Library or 1-day, 2-day, or 1-week
circulation. Complete a “Reserve Materials Placement Request” form at
the Circulation Desk. Reserved materials will be listed by instructor
name and course in the OPAC so that students can easily locate
them.
Electronic Reserves: Periodical articles that are
available through one of the Library’s online databases can be linked to
directly via the Library’s
e-reserves page (or on a faculty
member's own web page). Contact the
Library Coordinator to arrange for a listing and/or for more
information.
Media
Services:
Media Equipment Distribution:
A
variety of equipment is available for use on campus; most (but not all)
items are available for college-sponsored functions at off-campus sites.
See the
Media Services website for a list of
available equipment. The equipment technicians
will provide training on how to set up and use the
equipment.
Scheduling: Requests for equipment delivery may
be made in person, by email, or by telephone. Please submit requests at
least 24 hours in advance; same-day requests cannot be guaranteed. Most
equipment will be delivered to and picked up from the classroom, but
certain items (e.g. camcorders, laptops, LCD projectors, etc.) may require
instructor pick-up and return.
Please note that instructors are
responsible for the equipment they use. Please DO NOT LEAVE EQUIPMENT
UNATTENDED in an unlocked classroom or office. You will be billed for the
replacement of equipment damaged or lost through
negligence.
Media Lab- Library
Media programs are listed in the Library’s
online public access catalog (OPAC), which allows searching by author,
title, subject and keyword. Media programs in the Diablo Valley College
and Los Medanos College libraries are also listed in the OPAC (select the
appropriate search option). Faculty may request the use of these materials
via the CCC Media Lab staff. An index of programs by broad subject
area (e.g. Anthropology) is updated annually. A copy of this index is kept
on the counter in the Media Lab; it is also available as a printable PDF
file on the
Media Lab web page.
Scheduling: Instructors may
schedule the use of media programs in person, by telephone, campus mail,
or email. Email requests must allow for 24-hours lead -time in order to
permit a confirmation reply or regrets, if program is unavailable.
Schedule programs as far in advance as is practical to ensure
availability; last-minute requests may find the needed title reserved or
already in use by another instructor.
Faculty need to pick up and
return media programs to the Media Lab; they are not delivered to the
classroom. EVENING INSTRUCTORS may return programs via a drop-box behind
the counter in Admissions & Records (H-42). They may arrange for
delivery to this box, if necessary.
Please note that faculty are
responsible for the programs checked out to them. Please DO NOT LEAVE
MEDIA ITEMS UNATTENDED in a classroom or your office. You will be billed
for the replacement of materials damaged or lost through
negligence.
Reserves: Faculty may place Media Lab collection
and/or personal copies of non-print materials on “reserve” for
student use in the Media Lab.
Last updated:
15 January 2008
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